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About Us

Vision

5 years from now, Olive Oppa Pet Story will be the ultimate professional that combines excellent service delivered in a consistent, innovative, enjoyable, caring and pet-friendly way to create a value-for-money yet profitable and unforgettable service experience from our.

Mission

To provide innovative, high-quality, consistent, value-for-money, pet friendly service and solve the problem of pet picky feeding malnutrition and long term problems of pets.

Why choose us

Because Olive Oppa Pet Story was created by, and is still managed by a very passionate Pets Lover!!

The drive behind the success has never been to sell the most pet food, or become the largest pet food retailer. The success has come organically through the desire to please like-minded pet owners!

We promise:

  • to be reliable and honest
  • to maintain stock levels. Place an order online and 95% of the time, you will receive your chosen products
  • to keep you updated from when you place your order, right up to delivery/collection
  • to correct OUR mistakes as soon as possible
  • to ship your order on time (*terms and conditions apply)
  • to always have alternative stock to choose from in the event your preferred brand is out of stock
  • to bring you quality brands, at affordable prices
  • to always listen to your feedback – positive and negative
  • to continually improve wherever we can

Core Values

Everything we do at Olive Oppa Pet Story – from the way we greet you on the phone, to the way we introduce a new service or train a new team member, is underpinned by the following seven core values:

Excellence
Care
Innovation
Professionalism
Consistency
Enjoyment
Value for money